Nurturing Health, Joy, and Shared Responsibility: Our Commitment to Little Ones

At PlayMatters, the safety, health, and happiness of our beloved children and dedicated staff stand as unwavering priorities. With heartfelt care, we kindly request that our playtime be graced only by children in vibrant well-being. This essential measure is in place to preserve the harmony of our cherished environment.

In the event that your child displays any symptoms of a cold, including fever, sore throat, runny nose, or a lingering cough, we earnestly implore you to provide them the warmth and comfort of home during this time. Embracing this practice collectively fortifies the sanctuary of our community, fostering an atmosphere of shared responsibility.

We also extend our understanding regarding bathroom and potty training. While we deeply value your dedication to this developmental phase, our primary focus lies in the holistic growth and boundless happiness of every infant entrusted to us. Encouraging unhampered crawling and exploration, our space is dedicated to cultivating an environment where developmental milestones flourish without constraints.

Your trust in us to care for your precious ones is a privilege we hold dear. By adhering to these guidelines, you empower us to maintain a sanctuary where the well-being of each child takes center stage in our shared journey.

Guiding Principles: Safety, Inclusion, and Excellence at PlayMatters

At PlayMatters, our pursuit of excellence is the foundation of everything we do. We are devoted to providing your children with an exceptional experience that prioritizes both enjoyment and safety. To maintain this exceptional standard, we kindly ask families to adhere to our clear and definitive procedure for infants under 6 months. We humbly request age verification through a simple process of sharing a photo of any document displaying your baby's age.

In alignment with our commitment to creating an inclusive and secure environment for our community, we require all families to complete a signed waiver before accessing our facility. This vital measure assures the utmost safety and privacy for everyone involved. Please understand that our dedication to excellence means that we do not offer tours or free trials. Every step we take is to ensure that PlayMatters remains a haven of joy and security.

Your understanding and cooperation in adhering to these policies greatly contribute to the unique and cherished experience we provide. Thank you for entrusting us with your child's happiness and growth. As we continue to uplift our community through PlayMatters, your support is invaluable in maintaining the standards of excellence we hold dear.  As a reminder, all guest need socks in the play areas.  If you forget your socks we do have them for purchase.